Welcome to K.ROY (https://kroyscales.com/). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

K.ROY is an eCommerce platform that provides high-quality weighing solutions including Analytical Balances, Industrial Scales, Moisture Analyzers, and other precision instruments. By using this website, you agree to follow all applicable laws and regulations.

2. Products & Services

All products displayed on our website are subject to availability. We make every effort to display accurate product information, descriptions, and images. However, we do not guarantee that product colors, specifications, or other details will be error-free or fully accurate.

3. Pricing & Payment

All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices or discontinue products at any time without prior notice.
Payments can be made securely through the available payment options listed during checkout.

4. Shipping & Delivery

Orders are processed within 2–5 business days after confirmation. Delivery times may vary depending on your location and courier service availability.
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

5. Returns & Refunds

Please refer to our Return & Refund Policy for details.
Products damaged during shipping or found defective upon delivery should be reported within 48 hours of receipt.

6. Warranty

Most of our products come with a manufacturer’s warranty. Please refer to the specific product description or contact us at info@kroy.in for warranty details.

7. Limitation of Liability

K.ROY will not be liable for any direct, indirect, or consequential damages arising from the use or inability to use our website or products.

8. Intellectual Property

All website content — including text, images, logos, and product information — is the property of K.ROY and protected by copyright laws. Unauthorized use is strictly prohibited.

9. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions regarding these Terms, please contact us at:
📧 info@kroy.in
🌐 https://kroyscales.com/